You may return new, unopened Party Favors within 30 days of delivery for a full refund.
We do not accept returns on any personalized products. If there is a mistake we will gladly re-make the item to your correct specifications.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We are shipping exclusively to the United States and Canada.
Shipping is automatically calculated by the shipping Providers. Shipping date estimates may appear on the shipping quotes page.
Please also note that all shipping rates for the items we sell are weight-based. The weight of any such item can be found on its detail page.